We pay attention to the fine details that make our products unique. It is our goal to assist you in a quality hunt and make your successful outing—our success. One way that we accomplish this is to offer the best guarantee in the industry. It is simple. If you ever have a problem with any of our products, we will repair or replace it forever!!! We will do everything possible to fix it, and get you back out hunting.
Please use the “Contact Us” form below so we can reach out to you.
- Make sure to wash and clean the item so we can work on it safely.
- Please include a note with your current address and phone number so we know who to send the pack back to.
- Then send your product to our current address.
- We will fix it or replace it and send it back.
- It is that easy!
HornHunter has seen some pretty abused packs. Some packs are outright abused. I honestly do not know how you carry that much weight in one pack. Some of your stories are amazing and are a testament to the toughness of our packs. We do not produce the material that we use, but if a seam splits, zipper fails or a strap comes loose that we manufactured, we will make it right.